Refunds
Our bread is baked fresh to order, so we cannot accept returns. If your order arrives damaged or incorrect, message us on LINE @518zrmhf within 12 hours with a photo and your order number. We will replace the item or refund you.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Shipping returns
To return your product, you should mail your product back to us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us for questions related to refunds and returns.